Returns

As a customer of www.printoria.co.uk you have 30 days from the date you receive your purchase to request an exchange or refund.

Some items are exempt from exchange and refund. These include gift certificates/vouchers, bespoke commissions and personalised products.

If you need to send back your item, please email printoria@hotmail.co.uk or cal 07572 159 195 for instructions of how to send your item back.

It is recommend you return your purchase in appropriate packaging and obtain a proof of postage.

Refunds and exchanges will not be possible where labels are removed and where items are soiled or damaged.

Refunds will be processed within 30 days of receiving the returned item(s), paid directly to the debit/credit card used for the original purchase.